We take your privacy seriously, and we are committed to protecting the personal information you provide when using our app. This Privacy Clause outlines how we collect, use, and share information about you. By using our app, you agree to the terms described herein.
This Privacy Policy covers the information we collect about you when you use our products or services, or otherwise interact with us (for example, by using our app or communicating with us), unless a different policy is displayed. Ascent, we and us refers to Ascent Learning Ltd (a company registered in England and Wales No. 15759136) and any of our corporate affiliates. All of our products, together with our other services are referred to as “Services” in this policy.
This policy also explains your choices surrounding how we use information about you, which include how you can object to certain uses of information about you and how you can access and update certain information about you. If you do not agree with this policy, please do not access or use our Services or interact with any other aspect of our business.
Where we provide the Services under contract with an organisation, that organisation controls the information processed by the Services. For more information, please see Notice to End Users below. This policy does not apply to the extent we process personal information in the role of a processor on behalf of such organisations.
Information Collection
Personal Information
We may collect personal information such as your name, email address, phone number, and any other information you voluntarily provide to us.
Device Information
We may collect device-specific information, including your device type, operating system, and unique device identifiers.
Usage Information
We may collect information about how you use our app, including your interactions, preferences, and settings.
Information Use
Providing Services
We use the collected information to deliver and improve our app’s functionality, personalise your user experience, and fulfil your requests.
Communication
We may use your contact information to send you important updates, notifications, and promotional materials related to our app. You can opt out of receiving such communications at any time.
Analytics
We may analyse aggregated and anonymised data for statistical purposes, app performance evaluation, and market research to enhance our services.
Information storage and security
We use industry standard technical and organisational measures to secure the information we store. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.
Data may be transferred to and stored on servers in the United States and other countries.
Data Sharing
Third-Party Service Providers
We may engage trusted third-party service providers to assist us in delivering our services. These providers have limited access to your personal information and are obligated to protect it.
Legal Compliance
We may disclose your information if required by law, legal processes, or to protect our rights, safety, and the rights of others.
Data Security
We employ industry-standard security measures to protect your personal information from unauthorised access, alteration, or disclosure.
However, no data transmission over the internet or electronic storage method is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfil the business purposes outlined in this Privacy Clause unless a longer retention period is required or permitted by law.
The length of retention may vary depending upon factors such as record-keeping or legal compliance requirements, the need to resolve inquiries or complaints, and the existence of an ongoing relationship with you.
Children’s Privacy
Our app is not intended for individuals under the age of 13. We do not knowingly collect or maintain personal information from anyone under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us.
Changes to the Privacy Clause
We reserve the right to update or modify this Privacy Clause from time to time. Any changes will be effective when posted within the app. Your continued use of the app after the revised Privacy Clause constitutes your acceptance of the changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Clause or our privacy practices, and/or
If you would like to withdraw your consent for us to store, process or use your data,
Please contact us
By using our app, you acknowledge that you have read and understood this Privacy Clause and agree to the collection, use, and disclosure of your personal information as described herein.